Don’t Leave ‘Getting To Yes’ To Chance

Don’t Leave ‘Getting To Yes’ To Chance

In life and in business you don’t get what you deserve you get what you negotiate. Yet many business owners don’t take negotiation studies seriously. They seem to believe that good negotiators are born not made. You either have it or you don’t. This is simply not...
3.5 reasons why people stop buying your stuff

3.5 reasons why people stop buying your stuff

Have you ever wondered, “hey what happened to so and so who used to buy from us all the time” in this short blog I’m going to give you the 3.5 reasons why this happens? We all want people to buy from us again and again but sometimes people stop buying from us. So read...
Car Buying. What’s trust got to do with it?

Car Buying. What’s trust got to do with it?

So after 15 years, my old car has just about given up the ghost. It’s a sad time for me, I’ve grown very fond of my car and its eccentricities. It’s done over 170,000 miles and in all of the time I’ve owned it, it’s let me down twice that I can think of. However, like...
The 4 step process to Old Customer Reactivation

The 4 step process to Old Customer Reactivation

The pop group ‘Take That’ sang about wanting you ‘back for good’, which should be an anthem for business owners who’ve lost customers. Let’s be honest customer retention is the most important investment any business can make. That’s because the cost of acquiring new...