What defines an SME and why does it matter?

What defines an SME and why does it matter?

Here’s a problem that many people don’t realise that they have. The number of times I hear people say that they’re looking to sell to SME’s and state this as if it’s a clear demographic, an audience that they can identify and sell to. Well here’s the bad news, they’re...
Ten Questions To Ask When Profiling Your Customers.

Ten Questions To Ask When Profiling Your Customers.

If you were to build a thorough customer profile, would it take you an hour, a day, or a week? More importantly, how would you go about building this customer profile? It sounds simple, but do you REALLY know who your ideal customers are?  You should have a customer...
Do you make these common PRICING Mistakes

Do you make these common PRICING Mistakes

I was sat staring at a menu pricing board the other day and suddenly a thought struck me. This business is making a really common pricing mistake and it’s costing them. You see they’d priced their Sunday Carvery at £9.59 which seems a fairly reasonable price but if...